Utility Billing

VISA, MasterCard and Discover payments are accepted in person or by telephone at the Town of Atoka main office. 

Online credit card payment services are also available by clicking the button located below. Online payments may be made up until 11:59 pm on the 19th day of each month.  After 11:59 pm on the 19th, payments may be made in person or by telephone only.  Please allow adequate time for payment processing, in order to avoid late fees and/or interruption of services each month.

Customers can also utilize online bill payment services, if available, through their banking institution.  Please allow adequate time for payment processing to avoid late fees and/or interruption in services.  
For more information, contact the Atoka Town Hall at 901-837-5300.  Atoka Town Hall is open weekdays from 8:00 am until 5:00 pm.


Billing/Reading Information: 

Meter readings occur each month with bills being mailed to customers on the 25th of the month.  Bills are due and should be paid before closing time on the 10th of every month, if payment is not received a late fee of 10% is applied.  When the 10th falls on a holiday or a weekend, the bill will be due on the following business day, by end of day.  When an account becomes past due, automated calls are sent to the phone number listed on the account advising the customer of the past due account status.  Please advise the Town of Atoka of any changes to your phone number by calling 901-837-5300, as phone calls are the only method of notification of past-due account status.  

A service fee and service disconnection are applied for all accounts not paid in full after by the 21st of the month.  When the 21st falls on a holiday or a weekend, fees and disconnections are applied for any payment not received by 9 a.m. on the next business day.  Residents will receive a QAlert message with notice of disconnect and amount of payment that is to be received prior to reconnecting your service.  

Atoka Town Hall
334 Atoka Munford Avenue
Atoka, TN 38004

Phone : (901) 837-5300
After-Hours Emergency Number : (901) 355-6574

Office Hours
Monday - Friday
8 am to 5 pm

Staff Directory


ACH Service